Payment Policy

Last updated: July 1, 2025

www.meelano.com

Below you will find information about the payment methods we accept and other relevant payment-related information.

Accepted payment methods

We accept the following payment methods for your convenience:

  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Visa

Secure transactions

Your security is our highest priority. All transactions are processed securely using industry-standard encryption to protect your personal information and payment data. We do not store your credit card details on our servers.

For more details on how we process your personal data, please refer to our Privacy Policy

Payment confirmation

Once your payment has been processed successfully, you will receive an order confirmation email. This email will contain details of your purchase as well as confirmation that the payment has been received.

Failed or declined payments

If your payment is declined, please ensure that all the information provided is correct, including your billing address and card details. If the problem persists, we recommend contacting your bank or card issuer.

Currency

Below you will find an overview of the currencies in which payments are processed on our website, organized by country:

Country Currency Currency code Symbol
Denmark Danish kroner DKK kr.
Italy Euro EUR
Spain Euro EUR
Greece Euro EUR
France Euro EUR
Portugal Euro EUR
Slovakia Euro EUR
Romania Romanian leu RON lei
Hungary Hungarian forint HUF Ft
United Kingdom British pounds GBP £
Czech Republic Czech koruna CZK
USA US dollars USD $
Australia Australian dollars AUD $


Payment issues

If you believe there is a problem with a charge, please contact us immediately at kundeservice@meelano.com to resolve the matter. We will work with you to quickly investigate and resolve any payment issues.

You can contact us via:

Customer service

If you have questions about our return policy, please contact us at kundeservice@meelano.com

We strive to respond to all inquiries within 24 hours on business days.

www.meelano.com

Company name: Meelano
(part of Ascendius Group)
Physical address:
Lemmingsvej 125 A
8361 Hasselager, Denmark

This is not a return address or a visiting address. Please contact our customer service for the return address.

Company registration number: OC454974

Email: kundeservice@meelano.com
Phone: +31616769134